Articles on: Troubleshooting

🔑 My store won't link or the linking code expired

Linking codes are short-lived for security, so an old code may stop working.


Step-by-step fix


1. Generate a fresh linking code


In Peak PIM, go to Settings > Stores and generate a new linking code.


2. Use it right away


Copy the new code and paste it on the Shopify store you're connecting, immediately.


Still failing?


  • Make sure Peak PIM is installed on the second Shopify store
  • Confirm you are signed in to the correct Peak PIM account


If problems continue, reach out via the in-app live chat.

Updated on: 05/06/2026

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