If a publish doesn't go through, try these steps in Peak PIM.

Step-by-step

1. Check the required fields

Make sure the item has the required details filled in for the Shopify store you're publishing to.

2. Confirm the store is still connected

Open Settings > Stores and verify the store is linked.

3. Wait and retry

Give it a moment and try publishing again. It may be a temporary hiccup.

Need help?

If it keeps failing, reach out via the in-app live chat and let us know:

• Which item is affected
• Which Shopify store it's failing on
• Any error message shown

We'll investigate.

Updated on: 05/06/2026