When you replace a media file in Peak PIM, the Shopify products and collections that use it update the next time they publish.

If the old image is still showing

1. Publish the products or collections that use the image

This pushes the new file to Shopify.

2. Wait a moment, then refresh

Give Shopify a moment to process the new file, then refresh the page.

3. Clear your browser cache

Your browser may still be showing an older copy of the image.

Still stuck?

Contact support via the in-app live chat and we'll take a look.

👉 Replacing a media file

Updated on: 05/06/2026