💬 Getting help and contacting support
If you ever get stuck, help is one click away. Look for the chat bubble in the corner of Peak PIM and send us a message.
Our team can answer questions, walk you through a feature or help troubleshoot an issue.
What helps us help you faster
When reaching out, tell us:
- What you were trying to do
- What you expected to happen
- What happened instead
- If possible, the product / variant / collection involved
The more detail you share, the faster we can help.
Updated on: 04/06/2026
Thank you!