Articles on: Onboarding

💬 Getting help and contacting support

If you ever get stuck, help is one click away. Look for the chat bubble in the corner of Peak PIM and send us a message.


Our team can answer questions, walk you through a feature or help troubleshoot an issue.


What helps us help you faster


When reaching out, tell us:


  • What you were trying to do
  • What you expected to happen
  • What happened instead
  • If possible, the product / variant / collection involved


The more detail you share, the faster we can help.

Updated on: 04/06/2026

Was this article helpful?

Share your feedback

Cancel

Thank you!