Articles on: Security

🔐 Staying connected and re-authentication

Occasionally you may be asked to sign in again or reconnect a Shopify store. This is a normal security measure to keep your account protected.

What to do

If you're prompted to re-authenticate, simply follow the steps to sign back in. Your Peak PIM catalog and settings remain safe throughout.

If you run into trouble reconnecting, contact support via the in-app live chat.

Updated on: 05/06/2026

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