> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.peak-pim.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# 🔐 Staying connected and re-authentication

Occasionally you may be asked to sign in again or reconnect a Shopify store. This is a normal security measure to keep your account protected.

# What to do

If you're prompted to re-authenticate, simply follow the steps to sign back in. Your Peak PIM catalog and settings remain safe throughout.

# If reconnecting fails

If you run into trouble reconnecting, contact support via the in-app live chat.