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# ⚠️ My Shopify translations aren't importing

Peak PIM imports your Shopify translations automatically, but only when a translated value already exists in Shopify. This guide explains why a language or field can look "missing" and how to bring it in.

# How translation import works
Peak PIM reads translations directly from Shopify. For each product, it only detects a language when that product already has at least one translated value for that language in Shopify.

A language that is enabled on your Shopify store but has no translated content yet will not be imported. There is nothing to import until a value is translated.

||| A language with zero translated values is invisible to the import. Enabling a language in Shopify is not enough on its own. At least one field has to be translated first.

# Why a language or field looks missing
* The language is added to the store in Shopify, but no field has been translated yet.
* The product has translations for some languages but not the one you are looking for.
* The translation was added in Shopify after the last import, so Peak PIM has not picked it up yet.

# How to fix it
### 1. Add a translated value in Shopify
In your Shopify admin, open your translation tool (for example Translate & Adapt) and translate at least one field on the product for the language you want.

### 2. Refresh the product or store in Peak PIM
In the Peak PIM app, refresh the product or the whole store so it re-reads the latest values from Shopify, including the new translation.

👉 [Refreshing a product or collection from Shopify](https://help.peak-pim.com/en/article/refreshing-a-product-or-collection-from-shopify-2ylx6p/)
👉 [Refreshing an entire store from Shopify](https://help.peak-pim.com/en/article/refreshing-an-entire-store-from-shopify-cnzr17/)

The language now appears with the values you translated, ready to bulk edit across your Shopify catalog.

# Good to know
* Peak PIM manages product information, not translation generation. The source translated value has to exist in Shopify first.
* Once a language is detected, you can manage its values per store from the Peak PIM translation views.

# Need help?
Still not seeing your translations? Reach out via the in-app live chat and we will take a look.